|How long will it take for my web site to be designed?|
The timescale of a website design project is often dictated by the scope of the project. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
|Will we need to have a meeting in connection with the website design?|
In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone. We enable website designs into a “Coming Soon” status to keep the design private until it is officially launched. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
|Once my website design is completed -what aftersales service do you offer?|
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date
Click here for more information about our Web Services
|Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?|
|You may move your website to another web hosting service at any time.|
|In what format should I supply words and photographs about my business for my new website?|
|It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and text documents in MS Word. If this is not possible, we can help get your information ready for use on the website.|
|Will my website design be “Search Engine” friendly?|
|All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.|
|I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?|
|You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.|
|If I choose a Content Management System (CMS) – can I be sure that my webpages are “Search Engine Friendly?”|
|Yes. All CMS web pages created are search engine friendly. The CMS tools are easy to use – effective and intuitive.|
|I hear that there are hidden costs associated with web design services. Is this true?|
|No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.|
|Do I need a database on my website?|
Databases depend upon the amount of information you wish to be displayed on your website, but through your hosting plan, most websites have plenty of space for their needs.
|How do I update my website?|
If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to do it yourself, in which we teach, or you can hire The Mastermind Collective to carry out these changes for you.
We provide an online content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.
|Am I tied into The Mastermind Collective for any site maintenance or updates I wish to do once my website is designed?|
|No once your website is designed it belongs to you and you can commission anyone to update it for you – although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
|Will everyone see my web site the same?|
|Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. Obviously as technology alters then eventually all websites may need reevaluation.|
|Can you provide all our web design and hosting services?|
|Yes – we are your one stop shop ompany to provide all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
|Do you guarantee that my site will always be available?|
|No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.|
|Do you use Flash animation in your website design?|
|Not anymore. It is important to note that there are times when flash animations can be an asset but it would be unwise to use “flash” to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.
Many of the tools that we use today have the same effect and appeal as Flash, but it is not Flash.
|Can I get e-mail with my website?|
|Yes you can have email and you will probably wish you set-up several email addresses e.g. firstname.lastname@example.org, email@example.com, firstname.lastname@example.org|
|Can I see how many visitors I’ve had to my website?|
|Yes. For an additional cost we are able to provide you with web analytics.
Web analytics records where your visitors are coming from, which pages they looked at, which phrases are being used, and a lot of other very valuable information.
|Do I need to install any software?|
|Can I have an e-commerce system for my website?|
|Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe.|
|When can I update my website content?|
|You can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If you would rather not bother with anything, in fear of possibly messing something up, not to worry, we can handle it for you.|
|Is there any training provided with the Content Management System – CMS?|
|The Content Management Systems really are very easy to use. We run through the administration screens with you when we design the site for you – however if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have.|
|How much will a website cost me?|
|The cost of a web site varies depending on the site and complexity. A web site with just a few static pages will cost around $1,600, whereas a full ecommerce website with a large number of pages will cost any where between $3,200+.
If you give us a call we will be pleased to discuss with you your website needs, and provide you with a fair quote.
|How can I accept credit cards on my website?|
|There are various methods availably to you. We would need to speak to you to establish your payment requirements, and then determine the best method for your company. In most circumstances, PayPal is the way to go.|
|How many pages can I have on my web site?|
|As many as you like. From a search engines point a view – The more the better!|
|I already have a website and I need it updating, can you help me?|
|Yes, we would be happy to look at you existing website and give you a quote for updating it.|
|Do you redesign existing websites?|
|Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date – let us provide you a Free Evaluation – we can redesign your website to take advantage of the latest web technologies.|
|Do you display any banners or pop-up ads on my website?|
|Absolutely not! – It’s your website and you have total control over the contents and who advertises on it.|
|What if I do not like the design?|
|Before the design process commences you will have a very clear picture as to what your completed web design will look like. , you If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another “suggested design” in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.|
|If I use your web hosting & email facilities can you provide Spam filtering services?|
|Will I find my website on the search engines?|
|Yes we always design websites to be search engine friendly.|
|Once my website design is completed can you provide web hosting ?|
|Yes. Web Hosting is included, but payments must be maintained on the client’s end.|
|Now you have completed the website design – can I arrange that all my email goes through you and can you also provide Spam Filtering for my emails?|
|Yes – we can set up as your email accounts and spam filtering is included.
|Why should I choose The Mastermind Collective for my web design company?|
|We are an established web design company that delivers web design and internet development services of any complexity to clients throughout the the globe.|
|Can I have a professional email address?|
|Does your email address look professional? Is your web hosting company flexible? It is amazing to find that in this day and age, some companies have still not realized how important their email communications are. Your email address may actually be more important to your image than your logo, letterhead or business cards combined!
|Why choose The Mastermind for our website design company? What qualities do the websites designed by The Mastermind Collective have?|
|Fresh. Modern. Professional Design. We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features that can be used and we know which design features work and why they work.|
|Can I register a domain name through The Mastermind Collective?|
|Yes absolutely! We are able to take of your domain registration for you.|
|Who owns the website once the website design is completed?|
|The website belongs to you.|
If you would like to discuss your website design requirements
with us please give us a call at: 949.922.9424