Web Design Frequently Asked Questions

Can you provide all our web design and hosting services?

Yes – we are your one stop shop company to provide all of your web service need. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.

Will I find my website on the search engines?

Yes.

Do you guarantee that my site will always be available?

No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily. Failure to pay for our services can cause interruption to your website.

Why should I choose The Mastermind Collective for my web design company?

Fresh. Modern. Professional Design. We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features that can be used and we know which design features work and why they work.

Do you use Flash animation in your website design?

Not anymore. It is important to note that there are times when flash animations can be an asset but it would be unwise to use “flash” to create an entire website or even entire pages of your website. Search engines are not able to read the content of flash. Therefore, any words used in animations will not be indexed by the search engines. Many of the tools that we use today have the same effect and appeal as Flash, but it is not Flash.

Who owns the website once the website design is completed?

You.

Can I get professional e-mail accounts with my website?

Yes. You can have email and you will probably wish you set-up several email addresses e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

If I choose a Content Management System (CMS) – can I be sure that my webpages are “Search Engine Friendly?”

Yes. All CMS web pages created are search engine friendly.┬áThe CMS tools are easy to use – effective and intuitive.

Can I see how many visitors I’ve had to my website?

Yes. For an additional cost we are able to provide you with web analytics. Web analytics records where your visitors are coming from, which pages they looked at, which phrases are being used, and a lot of other very valuable information.

Is there hidden costs associated with your services?

No. We discuss with you your website requirements and then price accordingly. Once you have placed an order for your website design with us, that price is strictly adhered to. If you wish for continued maintenance, we do offer maintenance pricing as well.

If you would like to discuss your website design requirements
with us please give us a call at: 949.922.9424